Cambridge Terms of Service

Welcome to Cambridge Vehicle Hire Services. These Terms of Service (Terms) set out the rules that apply to your use of our website carhirecambridge.co.uk and to our vehicle hire services. By using our services you accept these Terms and agree to comply with them.

1. Cambridge Rental Agreement

All vehicle rentals arranged through Cambridge are subject to a detailed Rental Agreement provided at booking confirmation or at vehicle collection. This agreement sets out the terms, conditions, insurance details, charges, and your responsibilities for the specific rental. If there is any conflict between these Terms and the Rental Agreement, the Rental Agreement will prevail.

2. Cambridge Qualifications

To hire a vehicle from Cambridge, you must:

  • Be at least 21 years old in Cambridge (age restrictions vary by vehicle type, and additional fees may apply for drivers under 25). Hold a valid, full driving licence appropriate for the vehicle category, held for the minimum period specified in the Rental Agreement. Provide valid identification and proof of address, together with a payment method accepted in the Rental Agreement.

3. Reservations and Payment

  • Bookings can be made through our website, by phone, or in person at our Cambridge location. A booking deposit may be required to confirm your reservation. Full payment and the security deposit are typically due when the vehicle is collected. All prices are in British Pounds (£) and include VAT where applicable. ...

4. Vehicle Pickup and Return

  • When collecting a vehicle from Cambridge, inspect it carefully and report any existing damage immediately. A vehicle condition report will be completed and signed. Return the vehicle in the same condition as when collected, allowing for normal wear and tear. Any new damage will be assessed and charged to the hirer.

5. Coverage and Liability

  • Cambridge includes basic third‑party insurance with all rentals. Full coverage details and excess amounts are set out in the Rental Agreement. Additional insurance options may be available to reduce your financial liability. We recommend reviewing these options carefully. You are responsible for damage or loss up to the excess amount specified in the Rental Agreement.

6. Cancellation and Modifications

Cancellation and amendment policies for Cambridge bookings differ by booking type and notice period. Please consult your booking confirmation or Rental Agreement for the specific terms that apply. Late cancellations or no-shows may incur charges.

7. Disallowed Uses

You must not operate the Cambridge rental vehicle for:

  • Use of Cambridge vehicles for any illegal purpose or activity. Participating in racing, rallying, off-roading, or other hazardous operations. Carrying hazardous or dangerous substances or materials. Sub-letting the vehicle to third parties or permitting drivers not authorised by Cambridge. Operating the vehicle while impaired by alcohol or drugs. Use of the vehicle for purposes for which it is not intended...

Violating these restrictions may prompt immediate Cambridge rental termination and added charges.

8. Cambridge Liability Limits

To the maximum extent permitted by English and Welsh law, Cambridge is not liable for indirect, incidental, special or consequential damages, or for loss of profits, data or business, arising from your use of the services. Cambridge’s total liability for any claim is limited to the amount you paid for the relevant services in the twelve months preceding the claim.

9. Applicable Law

These terms for Cambridge are governed by the law of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Cambridge Terms Update

Cambridge may modify these Terms at any time. Modifications take effect immediately upon posting on the Cambridge website. Your continued use of Cambridge services constitutes acceptance of the updated Terms.

11. Cambridge Contact

For questions about these Terms, please contact Cambridge:

Cambridge Vehicle Hire Services
Mill Lane, Cambridge CB2 1RX, United Kingdom
Phone (Cambridge):: 017 3378 5056
Email:: Your Cambridge Choice for Car Hire