Cambridge Privacy

1. Information Cambridge Collects

Cambridge collects and processes several categories of personal information, including:

2. How Cambridge Uses Your Information

Cambridge uses your personal information for the following purposes:

• Service Provision (Contract Fulfilment):
  • Managing and recording your Cambridge vehicle rental reservations and agreements. Verifying your identity and confirming you meet Cambridge rental eligibility criteria. Coordinating vehicle pick-up and return procedures. Processing payments and overseeing deposits and applicable charges.
• Cambridge Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and key rental details for Cambridge. Responding to your inquiries and providing customer support from Cambridge. Notifying you of changes to Cambridge services or policies.
• Cambridge Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters and service updates from Cambridge where you have consented or where Cambridge has a legitimate interest. You can opt out at any time.
• Cambridge Improvement (Legitimate Interest):
  • Analyzing website usage to refine user experience and platform functionality. Conducting research to guide updates to Cambridge's vehicle fleet and services.
• Cambridge Compliance (Legal Obligation):
  • Complying with legal, regulatory, and tax requirements for Cambridge. Preventing fraud and maintaining service security. Resolving disputes and enforcing Cambridge's terms and conditions.

3. Cambridge Information Sharing

Cambridge may share your personal information with:

• Cambridge Providers: Third-party companies that help Cambridge deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually required to protect your data.

Cambridge does not sell your personal information to third parties for marketing purposes.

4. Cambridge Security

Cambridge employs appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and routine security assessments. No method of transmission over the internet or of electronic storage is completely secure.

5. Retention Policy

Cambridge retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting obligations. Retention periods vary by the type of information and the context of processing.

6. Rights Overview

Under UK data protection law, you have the following rights regarding Cambridge:

• Right to Access: Request a copy of the personal information Cambridge holds about you.

To exercise these rights, please contact Cambridge using the details below.

7. Cookies and Analytics

Cambridge uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

8. Policy Revisions

Cambridge may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Cambridge recommends reviewing this policy regularly.

9. Contact Cambridge

For questions about this Privacy Policy or Cambridge's data practices, please contact Cambridge: